rizzora.ai Terms of Service

Effective Date: July 2026

Welcome to rizzora.ai!

These Terms of Service ("Terms") constitute a legal agreement between you and VOCOSMOS PTE. LTD. (a company registered in Singapore, hereinafter "rizzora.ai", "we", "us" or "our") and its affiliates.

By using our Services, you agree to all terms of this agreement. If you do not agree, please stop using the Services immediately. Capitalized terms not defined herein have the meanings set forth in our Privacy Policy.

1. Description of Services

rizzora.ai provides AI-powered virtual male character text companionship services. The Services are designed to offer emotional support, personalized conversation and companionship experiences.

Important disclaimers:

• The Services are generated by artificial intelligence. Characters are not real humans and are not a substitute for real human relationships.
• The Services do not replace professional psychological counseling, medical, legal or other professional advice.
• We do not encourage users to develop excessive emotional dependence on AI characters. Please maintain real-life social and interpersonal relationships.
• The Services currently support text interaction only and do not provide voice, video or user-generated character features.

2. Eligibility

• You must be at least 18 years of age (or the age of majority in your country/region, whichever is higher) to use the Services.
• Individuals under 18 are strictly prohibited from using the Services.
• By using the Services, you represent and warrant that you are at least 18 years old and have full legal capacity to accept these Terms. If we have reasonable grounds to believe you are under 18, we may immediately suspend or terminate your account without refund of any fees paid.

3. User Accounts

• You must provide true, accurate and complete information when registering an account and keep it updated.
• You are responsible for maintaining the security of your account (including passwords) and for all activities under your account.
• We may suspend, restrict or terminate your account without prior notice (except in non-urgent cases) if you violate these Terms, engage in fraud or abuse, provide false age information, or as required by law, and fees already paid will generally not be refunded.
• You may delete your account at any time through account settings. After deletion, related data will be handled in accordance with the Privacy Policy, and new data will no longer be used for AI model training.

4. User Content and Conduct

• You are solely responsible for all content you input (including chat content and descriptions).
• You must not input or attempt to induce generation of content that is illegal, harmful, harassing, hateful, violent, pornographic (involving minors), infringing, fraudulent or otherwise in violation of applicable law or these Terms.
• We have the right (but not the obligation) to review, refuse or delete any content or conduct that violates these Terms, and may take measures including warnings, feature restrictions or permanent bans, without refund of fees paid.
• You grant us a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, modify and distribute your input content for the purpose of providing, maintaining and improving the Services (including preferentially anonymized use for model training). You retain ownership of your input content.

5. Intellectual Property

• The Services themselves, AI models, character settings, interface design, generated content (other than your input content) and all related intellectual property rights belong to rizzora.ai or its licensors.
• Without our written permission, you may not copy, modify, distribute, reverse engineer or otherwise use any content of the Services for commercial purposes.
• AI-generated responses belong to rizzora.ai. You receive only a limited license for personal, non-commercial use.

6. Payments and Subscriptions

The Services operate on an auto-renewing subscription model and also offer Coins (virtual currency) for users to purchase additional conversation credits as needed. Specific prices, payment methods, auto-renewal rules, cancellation methods, Coin usage rules and refund policies are set out in the Payment Terms and Refund Policy.

Subscription fees, activated subscription periods and purchased Coins (whether used or unused) are generally non-refundable, except where required by law or expressly provided in our policies. After canceling a subscription, you may continue to use the Services until the end of the current billing period.

7. Prohibited Conduct

You agree not to:

• Use the Services for any illegal, harmful, harassing, bullying, infringing or fraudulent purpose.
• Attempt to interfere with or disrupt the normal operation of the Services, or circumvent any security or technical restrictions.
• Use automated tools (bots, scrapers, etc.) to mass-access or scrape Service content.
• Impersonate others, misrepresent identity or age, or engage in any conduct that may harm other users or our reputation.
• Induce the AI to generate content that violates these Terms or applicable law.

Violation of the above may result in immediate permanent account ban. Fees paid and Coins will generally not be refunded, and we reserve the right to pursue legal remedies.

8. Disclaimer

The Services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law:

• We do not warrant that the Services will be uninterrupted, error-free, completely secure or meet your specific requirements.
• We make no express or implied warranties regarding the accuracy, completeness, appropriateness or suitability of AI output content.
• The Services do not constitute any form of professional advice (medical, psychological, legal, etc.).
• You understand and accept the potential emotional impact of interacting with AI and assume responsibility accordingly.

9. Limitation of Liability

To the maximum extent permitted by law, rizzora.ai and its affiliates, directors and employees shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from the use of or inability to use the Services.

Our total liability shall not exceed the total amount of fees you paid to us in the 12 months preceding the claim (or zero if no payment was made).

This limitation of liability does not affect your statutory rights as a consumer under applicable law (especially consumer protection laws in the EU and certain other regions).

10. Termination

• You may stop using the Services and delete your account at any time.
• We may terminate or suspend the Services or your account at any time due to your violation of these Terms, prolonged inactivity, provision of false information, legal requirements or business adjustments, and fees paid and Coins will generally not be refunded.
• After termination, provisions of these Terms that by their nature should survive (including intellectual property, disclaimers, limitation of liability and governing law) shall remain in effect.

11. Governing Law and Dispute Resolution

• These Terms are governed by and construed in accordance with the laws of Singapore.
• For U.S. users, to the extent not inconsistent with Singapore law, the laws of the State of California shall additionally apply.
• Any dispute arising out of these Terms shall first be resolved through friendly negotiation. If negotiation fails, the dispute shall be submitted to the Singapore International Arbitration Centre (SIAC) for arbitration in Singapore in accordance with its rules. The language of arbitration shall be English.
• EU and other regional consumers: You have the right to bring proceedings before the courts of your place of residence. This arbitration clause does not limit your statutory rights as a consumer.

12. Amendments

We may amend these Terms from time to time. Material amendments will be notified through in-service notices or email, and the effective date will be updated. Continued use of the Services after an amendment takes effect constitutes acceptance of the amended Terms. If you do not agree to the amendments, please stop using the Services and delete your account.

13. Miscellaneous

• These Terms constitute the entire agreement between the parties regarding the Services and supersede all prior discussions and agreements.
• If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
• Our failure to exercise any right under these Terms does not constitute a waiver of that right.

14. Contact Us

For questions, please contact:

Email: [email protected]

Company: VOCOSMOS PTE. LTD.

139 CECIL STREET, #03-03, YSY BUILDING, SINGAPORE 069539